Don't know who to call? Tell me what happened and I'll show you which agencies to contact, what to say, and what to document.
Currently California only. More states coming soon.
If anyone in your family has documented health effects from the exposure, a consultation with an environmental or personal injury attorney is worth considering. Many offer free initial consultations. Focus on attorneys who specialize in toxic exposure or environmental law, not general practice. Have your documentation organized before the consultation.
Government agencies are often understaffed. If you don't hear back within the timeline listed, follow up by phone. Reference your case/complaint number. If the county-level agency is unresponsive, escalate to the state-level agency. Document every interaction: who you spoke with, when, and what they said. Persistent, organized follow-up gets results.
Yes. Different agencies handle different aspects of the same problem. For example, a water contamination concern could involve your local water utility, the state EPA office, and your county health department. Filing with all relevant agencies creates a more complete record and increases the chances that someone acts.
The most important things are: photos with timestamps, the product label or service report showing what was used, a written timeline of events, and medical records if anyone is symptomatic. Start documenting immediately. Evidence degrades over time, and memories become less reliable. Keep everything in one folder (physical or digital).